We stayed at this hotel for 5 days, there were ups and downs during our stay, I'll try to share our experience in a concise way. And last but not least we had a very unfortunate incident in the Italian restaurant where the waitress lied on us saying that we had to buy a bottle of wine in that restaurant as it was mandatory. View all View all photos (85) Traveller (85) Pool & Beach (4) Dining (1) About 3.5 Very good 49 reviews #148 of 284 hotels in Cancun Fill out the form with your full name, hotel name, date of stay, and room number that you want to upgrade to. Family Destinations Guide is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I gave it 4 out of 5. The 486-room Dreams Riviera Cancun has eight restaurants and bars as well as three pools (two are heated) and two adults-only whirlpools. Theres a caf for coffee, ice cream and other sweet treats. Vacation in Cancun and specifically @Royalton is worth it .not only the money, but your time and your experience as well. Check out Xel Ha Park for snorkeling and floating down a lazy river. Packing and unpacking of luggage Ironing (one set of clothing per stay) Polishing and shoe cleaning Ice delivery Preparation of Jacuzzi (upgraded room categories) Escort to the restaurant (upgraded room categories) Organizing special occasions (birthdays, anniversaries, etc.) There are similar hotels available. The check in was ok, fast but as personalized as we expected, receptionist "Jenny" was almost unfriendly and eager to get rid of us with poor regard for the guest or our questions, actually we were misguided in several ways. It has 491 rooms, eight restaurants, three pools, a spa and a fitness center. This topic has been closed to new posts due to inactivity. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. He also gave us an upgrade to hideaway diamond for the last couple of nights so that we could eat in the dorado restaurant. The only downside is the cost, but if you can afford it, its definitely worth it! My Honest Review of Royalton Riviera Cancun Resort | 2023 As you get access to private pool and bar and waiter with adult section. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dear Wendy L, We truly appreciate the time taken to share your review on trip advisor. Between the pools, kids clubs and scheduled activities, families really dont ever have to leave the resort (and many dont) unless they want to do an off-site tour or excursion. All-inclusive packages at Royalton Riviera Cancun include accommodations, food and beverages, activities, entertainment and non-motorized watersports as well as taxes and gratuities. Royalton Splash Riviera Cancun. They basically have a monopoly on the hotel and it's such a long walk to the main road that you can't get anywhere without using a taxi. There is everything for everyone!.. ~Jake. There is more than 20,000 feet of event and meeting space as well as a ballroom with a stage and room for 1,000 guests. If youre having difficulty, dont be afraid to ask for more time, and provide a compelling reason why you want it. Two shuttle options include Shared and Private. SCORE Sports Bar is open until 6:00 a.m. for more late-night snacking options. Mexico ; Yucatan Peninsula ; Quintana Roo ; . Diamond club definitely worth the extra! - Review of Royalton Riviera Royalton Splash Riviera Cancun; Royalton Antigua; Royalton Bavaro; Royalton Suites Cancun; Royalton Grenada; Royalton Riviera Cancun; Hideaway Royalton Cancun; . Upgrade to the Diamond Club Get a taste of luxury at the Royalton Punta Cana. I'll send you 12 ways Pros find cheap flights. what a lovely hotel as we went into the lobby. Our butler Ramiro was FANTASTIC. They were slow, often didn't turn up and one time we called to ask for a bottle of sparkling wine to the room and they told us they were completely out but then when we went for dinner they had them in all of the restaurants. Review tags are currently only available for English language reviews. From upscale accommodations and amenities to exclusive on-site dining, anticipatory service, and access to our shimmering pools, you can have it all! How To Become A Royalton Diamond Club Member We really enjoyed our stay here although my partner and I have both said that we think our stay would have been very average if not for the diamond club. You can play billiards and tennis at this 5-star hotel, and car hire is available. Diamond Club - Royalton Punta Cana | All-Inclusive by Marriott Im more of a pool person than beach, but I suppose a private beach would be nice, with a waiter on hand. Leo was fun and entertaining at the pool. Get our Diamond Club membership and enjoy a vast range of premium facilities and benefits. Not a big deal, just didn't appreciate being lied to. All Rights Reserved. I was sick and looking for some specific supplies around the resort. Please see our partners for more details. Aurora, Colorado. We ordered room service a couple times, Diamond Club guests have a special menu, nothing fancy, just a few plates, food was OK, it takes forever to get to your room, and usually cold. 3 omelette stations, smoothie bar!) So I may take my own Parasol, so I don't have to get up at 6am for a chair with a umbrella. Wed definitely want to have you back at any of our Royalton resorts!Luxury RegardsFrancisco JorgeGeneral Director. Family-friendly in nature, the resort is also a popular choice for destination weddings. When traveling alone, it is critical to speak up and request a free room upgrade. The diamond club section also has its own exclusive pools and restaurant / bar. The premium level of service at Royalton features anticipatory service, exclusive la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club guests. Its available in swim-out and ocean view. but beer. Frequently Asked Questions THE ALL-INCLUSIVE EXPERIENCE AT ROYALTON LUXURY RESORTS What does the All-Inclusive Experience include? Of course nothing happened and they treated us as liars. I don't think the perk of reservations is worth it unless you plan on eating at 9pm with a table of 10+. Diamond Club Beach Bar earns 5 stars - Review of Royalton Splash This suite comprises two connected bedrooms with plenty of space to spread out. If youre staying at the Hideaway adults-only section, you may not even want to upgrade to Diamond, so youre already getting a nice variety of perks. Diamond Club | Royalton Blue Waters - Royalton Resorts This is the version of our website addressed to speakers of English in the United States. Wonderful Stay, Is 'Diamond Club' Really Worth It? - Review of Royalton My stay was mostly successful due to my Diamond Club membership, which usually costs $60 per night. I don't drink it but my husband enjoys Presidente. He literally made our holiday. Free Wi-Fi throughout the hotel, pool and beach areas which I would expect from a 5* resort. The room was beautiful, even nicer than the pictures and videos we saw, plenty of space, very clean and well equipped with everything, the swim out We stayed at this hotel for 5 days, there were ups and downs during our stay, I'll try to share our experience in a concise way. Best things to do in Punta Cana.your top 3. I did not enjoy room service too much. Part of the Blue Diamond Resorts Collection, the 840-room mega-resort opened in 2014. Royalton Adults Only / Diamond Club UPDATE. The Royalton Riviera Cancun Resort has a fitness center, a casino, a full-service spa with a hair salon and 11 pools with swim-up bars and a kiddie splash park. We don't drink much so premium isn't a big deal to us. Way above the normal taxi price.- pool closures were terribly managed. Bali beds and palapa-shaded lounge chairs line a beautiful beach, but the beach can have seaweed, which may be a turn-off for some. ROYALTON RIVIERA CANCUN 7/10.More, Dear Traveler,Feedback like yours has proven to be invaluable and is a great addition to our blueprint for continuous improvement on vacation stays. Show Details Book Now Luxury Two Bedroom Junior Suite Keep the whole group together at our expansive suite with views of the vast mangroves beyond. ROYALTON RIVIERA CANCUN 7/10. As a final tip, I definitely suggest taking some Mexican pesos as everyone screws you on the exchange rate if you pay US money.More. They wanted to charge $15 US just to get to the main gate. Staff was great. Spend the day by the beach kayaking, snorkeling and paddleboarding. Reviews for Royalton Riviera Cancun, Riviera Maya, Mexico Any other benefits that I'm missing? Blue Diamond Hotels and Resorts Inc. All rights reserved. Gourmet Marche is a buffet with a lot of variety, and the Japanese Zen restaurant has a teppanyaki show. SAVE UP TO 20% + STAY 5 NIGHTS, GET 1 NIGHT FREE. Royalton Splash Riviera Cancun | Luxury All-Inclusive Resort There is no definitive answer to this question as the cost of diamond club at Royalton Punta Cana can vary depending on a number of factors, such as the time of year and the specific amenities that are included. This is a warning to anyone considering booking their wedding at the Royalton Cancun - DO NOT! Review of Royalton Riviera Cancun Reviewed January 27, 2022 We stayed at this hotel for 5 days, there were ups and downs during our stay, I'll try to share our experience in a concise way. There is a dress code at most of the restaurants for dinner, so youll want to be sure to pack a couple of resort casual outfits. But very nice looking & great showerWe knew chances were high our pick up time was wrong & we were right so we got to spend time at buffet (wow! Kukulcan Km 9.7, Punta Cancun, Zona Hotelera Cancun 844-683-8959 Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only phone number Quick Links Overview Its located across from Aquaworld Marina in the Hotel Zone, which is about 15 minutes from the entertainment, nightlife and attractions of downtown Cancun. First impressions were WOW! Ive searched the internet looking for real reviews by real guests. This room is available with an ocean view and a rooftop Jacuzzi. Assistance with restaurant reservations We checked in a Luxury Junior Suite Swim Out Diamond Club for our 27 anniversary, as soon we arrived at the hotel we were guided to the Diamond Check in lounge, we were immediately greeted and offered drinks to our choice, we both ordered a Black Label scotch on the rocks and proceeded to our check in process and explanation of all the services and areas of the hotel, we were told we will NOT required reservations for any restaurants, that we could just walk in any time, also, we were told we had access to the Entire Hotel and all the Areas, also, we were explicitly told that only the Beach Diamond Bar, Diamond Reception lounge, and a couple of other bars carry "Premium Drinks", after a short check-in process, we were directed to our room and told our "Personal Butler" will meet us there. The Grand Velas Riviera Maya is located beachfront in Playa del Carmen on 80 acres of mangroves and lush tropical jungle. Get a taste of luxury at the Royalton Splash Punta Cana. Obviously we were fine as had diamond club but would have been really pissed if we hadn't. Diamond Club - Riviera Maya - Royalton Riviera Cancun Resort Skip to main content MARRIOTT ALL-INCLUSIVEMenu English Travel Agents Sign In Or Join-marriott.comSign In or Join white-marriot [NEW] Royalton Splash Riviera Cancun to Open, Royalton CHIC Suites Cancun to Host First Foodie Experience, Choose your exact room @ Royalton Resorts, Best All Inclusive Resorts for Thanksgiving, Black Friday & Cyber Deals Best All Inclusive Resorts, Going Topless? 49 91 Diamond club definitely worth the extra! Resort Map Awards and Recognitions Butler service Preferred room locations Private pool for Diamond Club guests Nightly turndown service Preferential reservations in la carte restaurants Exclusive beach area with dedicated bar and waiter service Distinctive wrist bracelet Personalized check-in and check-out at the lounge Early check-in and late check-out (subject to availability) Our Black Friday & Cyber All Inclusive Resort deals will blow your [Read More]. Guests with Diamond Club status receive extra perks like robes and slippers, an upgraded room service menu and butler service. You have your own private pool area.