Hi,You Can try this:When User clicks Edit in Microsoft Word in a SharePoint document library Word launches and tell SharePoint that a document isopend for editing (locked for other users) A copy of the document is downloaded and stored in a hidden system folder on your local computer. Excel Locked for Editing by Me After researching many articles online, I am stumped and hope someone can help figure this out. Our network admin made a couple of changes to the way the F5 device was load balancing and we have no longer had the locking issue. In Word, you go to Word Options, Save, Offline editing options for document management. We have similar issues. Not sure with previous versions of Office though. Tip: Sometimes a file may get locked if everyone editing isn't using a version that . Step 4. The Details Pane gathers information about the file and while doing so, puts a "lock" on it. The more people in our organization start using SharePoint the more often this is happening and the more I am getting yelled at by users. This becomes confusing to the user, as if they are logged into SharePoint as User A, but User B is stored in the Credential Manager, SharePoint will lock the file as User A then MSWord loads as User B and Has it been confirmed that this does not happen with SP 2010 or with specific Office and SP edition combinations? as well. I'm using cmdkey for demos and testing anyway. Run Task Manager and select the Process tab. If your clients are running Office 2003 then your. In some cases when i have run into this problem, I have found that SharePoint stores a copy of the document in the SharePoint drafts folder. We have similar issues. after 10 minutes the file was still checked out and I couldn't understand why. Deleting the document from this folder has solved the issue for me. If you have similar problems with a pre-SP 2010 product, please start a new thread. I am and cannot seem to solve. This method entails changing the .doc or .docx extension normally associated with Word documents to a .zip file. In this new environment we'll be using a load balancer, so at least now we know that this may cause problems. A load balancer? However, if the person checks the document out and then immediately attempts to open the document, he Now that the protection is not on the document, anyone should be able to edit it where needed. Follow the steps below to try resolve this issue: Step 1) Save all your work/files on word that you currently have open, Step 2) Quit all programmes so that you have none open, Step 3) Open the Windows Security Dialog Box by clicking Ctrl, Alt, Delete, Step 4) Choose the Task Manager selection, Step 5) Choose More Details at the bottom of the box, Step 7) Scroll until you find winword.exe, Step 8) Select winword.exe and then press end task, Step 10) Find the document file you were trying to open, Step 11) Locate the owner file (This is in the same folder with same name but the first two letters are replaced with ~$. Step 3. The latest is that if these users don't go through the load balancer (i.e. Users cannot modify the document during the time when the document is locked. For example, with PowerShell: $f=$w.getfile("/documents/mydocname.docx"). I think logged onto a different computer and was able to edit the spreadsheet with no issue. document says it is locked for editing "by me" and I did not lock this document. a "Open document as another user" menu item in Word :). Behind our back as we walk past, they'll say, "That's the crazy dude who supports that crazy apphe's genius!". But I'm unsure of the standard lifespan of cached credentials in Credentials Manager. 2. In this case, you cannot access the document in an way, let alone being able to edit it. And I can clear the lock with: What really arouse my interest is: I had not find similar lock property in SPListItem. Step 2: When a warning message pops up, click "Yes" to confirm the action. That's why we've retired SharePoint. Step 1: Install Passper for Word to your computer and then launch the program. I have been working with SharePoint for 5 years now in some very large organizations and have Another way to get around this issue is to make the session sticky on the load balancer the way you normally would when using SSL. Now, you can edit the file as you wish. Sorry that you are having issues. Otherwise the workflow hangs up because of the error 'Currently the item is locked by the '. The following blog pointed me in the right direction I've rebooted etc, sharepoint also says that it's locked by my computer. Click on 'Read Only' to proceed. Posts: 1 File is locked for editing by 'me' issue I am the only one who uses the computer and the file is stored locally and NOT on a server. I'm still having this issue. By default, this is located in: C:\Documents and Settings\UserName\Local Settings\Temporary Internet Files\Content.MSO. That is what they always think of us, geniuses! How to Edit A Locked Word Document with Password, Part 2. If this does not work then check your product documentation and follow the steps there. Be patient, it could take a minute or two. Just a blank screen. any progress with this issue other than waiting for 10 mins or deleting the contents of the mso folder ? Click Yes, Start Enforcing Protection. - SharePoint 2010 Enterprise (14.0.4763.1000)with 2 WFE, running on Win 2008 and SQL 2008 (clustered) - all 64 bit Lucky for you, we have a much simpler, more effective solution to help you remove any and all restrictions from Word document. If your users refer to your server by any urls other than what's in this list, you may see the "file However, it's a real hum-dinger from a testing / demos point of view. Step 1. So it has nothing to do with an Office version that was not build for SharePoint. After testing I have found that users that have Approve or higher permission sets are able to open the document without error. - SharePoint 2010 Enterprise (14.0.4763.1000)with 2 WFE, running on Win 2008 and SQL 2008 (clustered) - all 64 bit I woulddive intoAppFabric Distributed Caching in SharePoint 2013 first. I'm always mentioned as the person locked the document for editing, even though I'm not the person who for example opened the document at first. Step 2: Close all the files. If you choose to enter your changes in a copy, it's a good idea to use tracked changes so that you can easily move your changes to the shared file when it becomes available. In the middle of the session, the SharePoint server "forgets" that Smith has the document locked. The most recent manifestation is even stranger - user in owner group for a site can get Excel 2003 to open the spreadsheets when item is not checked out. Support and ask for the Office Client SharePoint Integration team. We're only having this on Excel files? The latest is that if these users don't go through the load balancer (i.e. I understand that most of you are having this issue and I feel for you. Glad it worked for you. Buy Now. Documents becoming "locked for editing" by self, when no other edits are happening, SharePoint Legacy Versions - Setup, Upgrade, Administration and Operations. Step 2: Use the "Select a File" option to add the protected Word file into the program. Step 3: Choose "General Options" from the list. Normally, when you close the Office product, the file is removed from the Content.MSO folder If someone occurs that prevents the document from cleaning itself up(such as Network connectivity Lostetc.,), it is possible that Office will continue to tell you the file is locked for editing. After testing I have found that users that have Approve or higher permission sets are able to open the document without error. With Office 2003 it is not a full integration with SharePoint 2007 because Office 2003 was out prior to SharePoint 2007. box plainWeb Application. 3)There you should see a hidden file with the same name as the one causing issue. Here's how to do that: Step 1: Open the locked Word document. I need to test this further to confirm, but appears to be the case. Welcome, business minds! When you receive a read-only word document, you may find that it is hard to edit and save the document. When we try to open the excel file from SharePoint (context menu > edit in Microsoft Excel), nothing happens at all. We rolled out SP a few weeks ago and this File in Use message is causing users to use docs off the FileServer - we know what a nightmare it can be when users are updating various versions of the same document. The cause of my case might be different to yours, but I'll tell you what I found regardless. Perhaps it was not configured properly initially? 2.3 Edit Locked Word Document by Using Password Unlocker. Step 3 Click on "Remove" to start the process. I've rebooted etc, sharepoint also says that it's locked by my computer. never run into any of these issues, even at high-traffic times. document library but can't be retrieved, failures when many people read the same file quickly, SharePoint rejecting documents with an unrecognized file attribute, etc etc etc), some of which Microsoft did acknowledge as SharePoint bugs. open folder "Hidden files and folders" >select radio button "Show hidden files, folders, and drives" >click Apply > click OK > now, delete all the "locked files in your OO file. In our case, a user was using an old DNS CNAMEto access sharepoint which was not in the list of "known" URLs listed in Alternate Access Mappings. 3: In the run dialogue box, type " mmc " and then hit the Enter key to open up the " Microsoft Management Console ". As this is a bit of a corner case, I can understand why it has been overlooked - it's not usual for multiple people to be logged into SP under the same Windows user account. This would ensure that when you authenitecicated to one of the load balanced nodes you would continue to use this node until Method 4: Make sure the document is not in read only. Look for any temporary "in-progress" version of the file and delete that. The write lock times out after 10 minutes. Method 2: Delete the temporary owner file. Office 2007 should not have these problems because it was built to work with MOSS 2007 and has a full integration. replacement for the client. You would need to check the drafts folder of the other user to check if the document is present? Sorted by: 1. Type in the hostname or IP address of the NetApp filer that hosts your CIFS share. after 10 minutes the file was still checked out and I couldn't understand why. Step 2) Locate the file which you want to edit, Step 5) Make sure read-only is not ticked. We have tested this with Office 2010 and this seems to allow simultaneous editing of documents using Office Web apps. Here at Business Tech Planet, we're really passionate about making tech make sense. If your clients are running Office 2003 then your You would need to check the drafts folder of the other user to check if the document is present? This is the simplest solution out of all the ones here. So, No message, no excel opening, nothing, nada. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. solution for this - possibly in login scripts? Step 4. Just like lvirden, we get a growing number of reports each day by end userson this problem and yet no solution at all by Microsoft We rebooted all servers, and for now the problem seems to be gone. the user's IP address). Microsoft word automatically creates a temporary owner file when you open a document which had already been saved. When attempting to edit a document or spreadsheet, the user gets a message: File in Use <filename> is locked for editing. locked" issue. The solution to the problem is to simply delete all the files out of the Content.MSO folder and attempt to open the document again from SharePoint.Make Sure U take backup before deleting :)Let me know the results.Thanks,Anu. So the root cause of my issue here was that as I understand it, MSWord and SharePoint don't pass credentials between one-another. A router? Posted on Mar 16, 2023 ( Updated: Mar 16, 2023). If not then you know it is not a client side problem. Has it been confirmed that this does not happen with SP 2010 or with specific Office and SP edition combinations? - Clients: Win XP Professional Version 2002SP3and Office 2007 (12.0.6514.5000) SP2 MSO(all 32bit). SharePoint provide handy item level permission system you all know like Windows, and field index(http://www.c-sharpcorner.com/UploadFile/d2ee01/sharepoint-2010-internals-%E2%80%93-series-2/) that is causing problems with a request somewhere along the line. Our solution, unfortunately,has been to get rid of SharePoint. This would ensure that when you authenitecicated to one of the load balanced nodes you would continue to use this node until There are several reasons why a Word document might be locked for editing. Refund Policy User Smith keeps the document open and continues editing. 100% Reliable: Many professional websites such as 9TO5Mac, PCWorld, Techradar have recommended the developer of Passper, so it is totally safe to use Passper tools. Step 1: Open the Word document that is protected by Password to modify. 2: Place the cursor at the position where you need to split the text into 2 parts: the lock part and unlock part. Delete the password in the box behind "Password to modify". Sitemap, Copyright 2023 Cleverguard Technology Co., Limited. Every machine has it's own Office installation. Way 2: Open the Locked Word Document with WordPad and Save the Changes. ISA server? 2. I am the original poster of this thread. If you find that your OneDrive file is locked for editing or for shared use, then this post will show you how to unlock the file, and make it accessible again. Because of this Office 2003 does not have the proper only gets a blank screen - excel does not start up. Office web applications can be implemented with SharePoint 2010. , which, a lot of people, including me don't know very well. Click Organize (top left under the File menu) Click Layout. Just a blank screen. Although used for webdav, but worth a try. There is no SharePoint expert anywhere in my little experience whose heart hasn't bled one way or the otheranyone?nah, none. 1: First you have to note down the path to the file, and the file name. If you have locked the file yourself, it might be because the file is open on a different device, or the previous instance of the file didn't close properly. Even though you have a single WFE, I would still recommend inspecting the network traffic. However, if the person checks the document out and then immediately attempts to open the document, he Clients with XP and Office 2003/2007 DO NOT have this issue. I am NOT part of any work domain as it's my personal PC. Then open the new .rtf file with Notepad. Just within seconds, the restrictions will be removed. Glad it worked for you. link to Microsoft Teams Virtual Whiteboard, link to Microsoft Teams chat and messaging. No. Step 2: WordPad will open the document, allowing you to make any changes you need. Strange thing is on my end, that this only occurs in lists where users have a "Contribute" permission set. I understand you have already opened a case however the OCSI team should be able to take a deeper look as to what is the possible cause. Find your Winword.exe, click it and choose End task in the bottom right corner. the file was failing. Sometimes, it goes through. To work around this behavior, wait 10 minutes before opening the document again. Others were: all documents suddenly becoming read-only for an individual user, invalid "last modified" times, documents that enter a I am the original poster of this thread. when a document is opened by a client program, Windows SharePoint Services puts a write lock on the document on the server. I guess that would only be the case if I got the message that the file is locked by myself ? But this meothod will not work if your Word document is protected with a Password to modify. I left the file open in Word with notify on, then checked in the file in SP and noticed that the lock was dissappearing. It's a powerful tool for collaboration and teamwork that promotes open communication and productivity. a "Open document as another user" menu item in Word :). It is not uncommon to find some restrictions on Word documents. The 10-minute write lock exists, but it also happens without warning to individual users, locking themselves out in the middle of an editing session: The only answer I get from Microsoft on this, repeatedly,is, "There's a 10-minute write lock." By default, this is located in: C:\Documents and Settings\UserName\Local Settings\Temporary Internet Files\Content.MSO. When I open the Excel file, I get a message saying that the file is locked for editing by 'my name'. On our SharePoint 2007 SP1 farm, intermittently, when a useropens a Microsoft Office document (usually Excel)for editing by single-clicking its name in IE,the following error dialog mysteriously occurs when Office opens:File in Usemyfile.xlsm is locked for editing by 'domainname\yourname'Open 'Read-Only' or click 'Notify' to open read-only and receive notificationwhen the document is no longer in use.The problem is, nobody else is editing this document, and the identified user ('domainname\yourname') is the name of the current user (the person opening the document right now)!This is not "user error", e.g., the same user editing the file from two different computers, or the file being checked out. Ivan is right: in a load balanced scenario with multiple WFEs, sticky sessions is a must. I don't have anything to suggest as a solution yet, but thought others might want to know that we've been able to resolve some problems by eliminating the load balancer from the loop. never run into any of these issues, even at high-traffic times. I have seen the above. Go to Computer Management -> System Tools -> Shared Folders -> Open Files to find out who has a document locked. But you'd better save a copy of your original document in case of data loss.You can check the following steps: Step 1: Locate the document you want to unlock and right-click on it. We're facing it on both Office 2003 and 2007. Another suggestion I have is to create a new out of the Open 'Read-Only' or click 'Notify' to open read-only and receive notification when the document is no longer in use. Once you have made all the changes you need, save the changes and when WordPad warns you that some of the content may be lost, click on "Save". We have discovered, however, that. If this is your problem, Passper for Word can help you unlock your Word document. You should now be able to open the word file and remove any editing restrictions without any problems. With the new version closed, you should be able to rename it to the old name (or with it open, try saving it to the old name). I left the file open in Word with notify on, then checked in the file in SP and noticed that the lock was dissappearing. document library should not be set to required checkout. This is a real, intermittent problem. I would suggest as PaulE states above is to examine what is happening in the network traffic. The "Save as" window will appear. hundreds of instances of it happening on diverse computers, from Windows XP to Windows 2008 Server, and two high-quality, certified Microsoft partners have tried to fix the problem unsuccessfully. In the case of WordPad in particular, WordPad may remove some of the formatting and features in the original document which may not be acceptable, especially for documents that are highly sensitive or very official. troubleshoot the culprit. Choose *.rtf in the "Save as type" box. Method 6: Change the password protection. On the main window, click on "Remove Restrictions". Part 1. I would suggest as PaulE states above is to examine what is happening in the network traffic. Step 2 Upload the password-protected Excel file to the software by clicking the "Select a File" button. Does the same errors occur in a new Web App? In our case, we don't want Office Web Apps, even though it is supported by SP2010. 4: The Restrict Editing window appears. Step 2: Click on the button. Users cannot modify the document during the time when the document is locked. To work around this behavior, wait 10 minutes before opening the document again. I have looked into and tried everything on this post and have a case open with Microsoft. if the file resides on another computer: 1. r-click on Computer or My Computer and select Manage. Firstly, check if the document is in read-only mode and disable it if necessary. However, after testing, we find that this method only works with Microsoft Office Professional Plus 2010/2013. I think logged onto a different computer and was able to edit the spreadsheet with no issue. Hi,You Can try this:When User clicks Edit in Microsoft Word in a SharePoint document library Word launches and tell SharePoint that a document isopend for editing (locked for other users) A copy of the document is downloaded and stored in a hidden system folder on your local computer. Open the file you want to lock for editing. After choosing the Encryption the password window will open. You can also use cmdkey /delete:servername as a scripted These owner files normally remove themselves automatically when word is closed however sometimes a problem can occur where these files do not remove themselves, for example if word crashes these folders sometimes get left behind. Due to the limited feature set, Office Web Apps rarely works as an enterprise-wide Open your word file and go to the Review tab in the Word ribbon. Watching the network traffic with Fiddler is what led us to our load balancer as the culprit. This solution is known as Passper for Word and it is ideal for removing opening password or edit restriction on any Word document. the end of the session We are using SP 2007 and Office 2003. 2. open Shared Folders. So it has nothing to do with an Office version that was not build for SharePoint. Deleting the document from this folder has solved the issue for me. I woulddive intoAppFabric Distributed Caching in SharePoint 2013 first. We've cleared cache, closed Excel on his computer, cleared out some local cashe directories, rebooted, etc. Ivan is right: in a load balanced scenario with multiple WFEs, sticky sessions is a must. there doesn't seem to be a solution for this problem, and Microsoft seems to ignore that this is a bug in their system. You can also use cmdkey /delete:servername as a scripted I feel for you guys. The write lock times out after 10 minutes. I guess that would only be the case if I got the message that the file is locked by myself ? Also this is just one of a couple of issues we have with files saved in sharepoint. So I found I was also having this issue, and did a fair amount of scouting to find no reasonable solution. If you find any tmp files, then pls delete those tmp files and then try to open this word file. Another Proxy? I think this KB article can help you: http://support.microsoft.com/kb/899709. We have always been using Office 2007 (and MOSS 2007). In this post, we will take you through each possible cause and guide you through the process of how to fix it. In our case, the number of reports (and frustrated users) continues to grow weekly. mechanism to lock the files in SharePoint. The next time you have a locked Word document to edit and don't know what to do, consider the above solutions. Here we are going to show you how to edit a locked Word document on WordPad. The symptoms were similar to the OP, however don't understand the difference - Two, they just want to get their work done. SharePoint: WSS 3.0 SP 3 (12.0.0.6535)with 1 WFE, 1 App/Index running on Win 2003 R2. User Smith keeps the document open and continues editing. the user's IP address). When you have a saved file in your documents, there is a simple check to make sure it is not read-only. Looks like it won't help dbturtle any longer, but maybethis infocan help keep others from taking the same abandonement approach. then I hit "notify" and waited, after a couple minutes finally got a message sayingread/write is available. But in my case it's locked by 'another user'. we have the prob with Windows 2003 servers and XP PC's. I have seen cases where MOSS (SharePoint) 2007SP1 (using sql server 2005)says the document is checked out by someone else, even though that person denies ever checking out the document. We are on a single WFE, so no balancer that can cause trouble. 1: Open your Word file. There is still yet another way to edit a locked Word document: by changing the file extension. To the best of my knowledge, this timeout is a documented feature. Secondly, check if the document is being used by another program or user and try closing all other programs and windows or restarting your computer. We are finding that the users having this problem are on Windows 7 or Windows Server 2008. Note that although some people coin the term "workaround fixes", these methods are how you must use SharePoint (and some relevant apps like Teams), especially when dealing with Office files. About iMyFone It was a huge headache for me when I was getting this problem, too. I have looked into and tried everything on this post and have a case open with Microsoft. With Office 2003 it is not a full integration with SharePoint 2007 because Office 2003 was out prior to SharePoint 2007. From my experience with this error 99% of the time the problem is caused by a network problem and Where/how do I check this web client service ? You can connect with John on LinkedIn. We're facing this bug in a document library that doesn't require checkout/approval, so a default out of the box Communication is key to success, and Microsoft Teams can help. File is locked for editing by 'me' issue I am the only one who uses the computer and the file is stored locally and NOT on a server. SharePoint is not even able to work with that, so we're not planning to bring in more problems by implementing web apps. not a SharePoint issue. we have the prob with Windows 2003 servers and XP PC's. There may be something else in your network (a switch, router, hub, etc.) We tried this method many times but only success once. Thanks for the suggestion on how to clean up if the problem occurs but I am looking for a way to stop the problem from occurring. We have always been using Office 2007 (and MOSS 2007). If you know the password used to restrict the Word document, it will be easy to remove the restriction and edit the locked document. The solution to the problem is to simply delete all the files out of the Content.MSO folder and attempt to open the document again from SharePoint.Make Sure U take backup before deleting :)Let me know the results.Thanks,Anu. We aren't using a load balancer, just a single front-end server. What lies between the client and SharePoint? don't understand the difference - Two, they just want to get their work done. they put a HOSTS entry that points thedomain name for ourSharePoint siteto However, can I find some locking system which can support transaction like in SQL server? So in our case Win XP and Office 2007 do have this issue. Waiting for 10 minutes doesn't solve the problem http://yagyashree.wordpress.com/event-id-8214-object-reference-not-set-to-an-instance-of-an-object/. Then delete the old file. Clients with XP and Office 2003/2007 DO NOT have this issue.
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