Plus, our experts are standing by to help you choose a plan thats right for you. Here are some steps to make sure your claim is processed smoothly: After your visit, your doctor sends a bill to Anthem for the care you received during your visit. Silver plans also offercertain cost reductions for those who qualify. Get answers to your medical questions anytime, day or night. - Fri.: Apr.1 - Sept.30, Mon. The benefit information is a brief summary, not a complete description of benefits. Tucson Or you can submit a claim for the services you received. Attention: If you speak any language other than English, language assistance services, free of charge, are available to you. Llame a nuestro nmero de Servicio de Atencin al Cliente (TTY: 711). Connects you to resources and tools to support your employees' whole-health. Log in to your accountto renew your plan or compare options. There are two kinds of individual health insurance plans available: on-exchange and off-exchange. If you qualify for financial help to lower the cost of health coverage, an on-exchange plan is your best option. - Fri. 8:00 a.m. - 4:30 p.m. (providers) Medicare members have the same easy access to claims by logging in to their account. You can find claims contact information, pharmacy claims instructions, guidelines for claims submission and more in Anthem's provider manuals. P.O. Claims Submission and Payment Claims Submission and Payment List of Accounts managed by Mercy Managed Behavioral Health Effective Date: 1/01/2021 **Send claims directly to the third-party administrator. It offers financial assistance, or ahealth insurance subsidy,based on your income, to help reduce your healthcare costs.1 Our video explains how to determine if youre eligible for financial help when purchasing an ACA health plan. Find My BCBS Company Federal Employee Program (FEP) members should visit the FEP website. Amounts can vary depending on the provider (primary care or a specialist) you see or the services you receive (such as medications, labs, and diagnostic tests). Blue Cross Blue Shield of Arizona P.O. Connects you to resources and tools to support your employees' whole-health. The deductible is the amount you pay each year before your plan starts to pay for covered services. Or learn more online about coverage for: Individuals & Families Seniors (Medicare) It shows the medical services that were provided to you. Find claim submission guidelines, pharmacy claim instructions, and claims contact information in our provider manual. Closed: 12 p.m. - 1 p.m. (for lunch), Phoenix health insurance plans are available on healthcare.gov or a state-based exchange, also known as a marketplace. Phoenix, AZ 85072-2563, Group Member Premium Payment Employers Employers can access claims forms by using Employer Forms Library. index.htm Redeem the rewards for a digital gift card from a selection of top retailers by visiting your doctor for an annual wellness exam or completing our health assessment. Our licensed agents can help you determine if you are eligible for financial help and find the best plan for your needs and budget. We can help you get a quote for health coverage that works for you and your family. Do not select the 'Remember Username' checkbox if you are using a public or shared computer. Anthem Blue Cross and Blue Shield Ohio P.O. We offer a range of choices and make managing your benefits easier than ever. Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County. Box 60007 Los Angeles, CA 95670 . After we complete our review of your claim, youll receive an Explanation of Benefits (EOB) showing what we paid, and what you owe. $$. Anthem Blue Cross Blue Shield: Health Insurance, Medicare & More Stay Covered During Medicaid Renewal Medicaid renewals have begun. Log in to Availity Don't have an Availity account? Medi-Cal: 1-800-407-4627 (TTY 711) MRMIP: 1-877-687-0549 (TTY 711) Anthem Blue Cross is the trade name of Blue Cross of California. Here are the basics of how your plan covers expenses and which portions of your healthcare costs youre responsible for. 8220 N. 23rd Avenue The American Rescue Plan lowers the monthly payments for many people who enroll in or have a Marketplace plan. . You can use Availity to submit and check the status of all your claims and much more at Anthem Blue Cross is the . If you need help with stress, depression, anxiety, alcohol or drug abuse, or other behavioral or mental health problems. Claims and Billing Manual Claims and billing overview Please note, this communication applies to Anthem HealthKeepers Plus Medicaid products offered by HealthKeepers, Inc. Having a fast and accurate system for processing claims allows providers to manage their practice and the care of Anthem HealthKeepers Plus members more efficiently. Then select Chat with Payer and complete the pre-chat form to start your chat. Anthem plans support your healthcare with a range of choices of doctors, care centers, and hospitals. Improving health for everyone is possible. 2 Virtual care visits, including medical chats and video visits using the Sydney Health app, are at no cost to members for most plans. 1-855-690-7800 (TTY 711) To contact an Elevance Health media relations professional visit our Media Resources page. Research supports our commitment to innovation and our pursuit of moving health forward. If your state isnt listed, visit www.bcbs.com for other coverage options. Lastly mail the completed claim form to the address provided. Box 105557 Atlanta, GA 30348-5557 Customer Service. Whether you are viewing a claim for yourself or a family member, you can review all claims at your Anthem member account. They are best for individuals or families with regular, ongoing healthcare needs. Well let you know based on what your plan covers. State agencies and legislators. By continuing to use this website, you consent to these cookies. You may request this appeal on your own behalf or on behalf of a covered individual. Call Member Services at1-855-817-5785 (TTY: 711)Monday through Friday from 8 a.m. to 8 p.m. Learn about your alternatives. In the left-hand column, locate the state where services were rendered. Already a member and need help with something? Medicare 1 out of 4, Deductible Mon. Open enrollment is the right time to make changes to your health insurance coverage. Find out how to weigh that cost against the coverage and benefits of different plans. Box 2924 Type at least three letters and well start finding suggestions for you. Anthem Blue Cross and Blue Shield is the trade name of Compcare Health Services Insurance Corporation, an independent licensee of the Blue Cross and Blue Shield Association. . 1-800-860-2156 1-800-732-8318 Fax. Public Relations/Press Inquiries. Qualifying Life Events For Health Insurance, How The American Rescue Plan Could Help You Save, Medicare Complaints, Grievances & Appeals, https://www.antheminc.com/AboutAnthemInc/. Mail Claims or Claims Correspondence to: Blue Cross Blue Shield of Arizona P.O. Indianapolis, IN 46204 Monday through Friday from 7 a.m. to 7 p.m. Claims/Correspondence Address: P.O. health insurance plans covering the same essential health benefits as on-exchange plans are available outside of the exchange or marketplace directly through Anthem. Email us at mpsinquiries@anthem.com. Claims Address Anthem Blue Cross and Blue Shield Healthcare Solutions . Sydney Care is offered through an arrangement with Carelon Digital Platforms, Inc. Sydney Health and Sydney Care are service marks of Carelon Digital Platforms, Inc., 2023. Anthem designed its health plans and plan networks with different healthcare needs and budgets in mind. Select the Get form button to open the document and start editing. PRODUCT/GROUP PREFIX PROVIDER INQUIRY PRECERTIFICATION MISCELLANEOUS Anthem Blue Access (PPO) . Outside L.A. County, call 1-800-407-4627 (TTY 711) Daily: Oct.1 - Mar.31 All rights reserved. Please review the terms of use and privacy policies of the new site you will be visiting. (602) 864-5182 Anthem Blue Cross, Anthem Blue Cross and Blue Shield, and HealthKeepers, Inc. are Qualified Health Plans that offer such Plans through the Health Insurance Marketplace or your state exchange. . 2 out of 4. (800) 423-6484 Plus, financial assistance to help cover health insurance costs is available for those who qualify, so its easier to stay on budget and on top of your health. Contact Anthem Blue Cross (Anthem) For help with eligibility verification, claims, and general provider questions, please call the appropriate Customer Care Center phone number below. Anthem Blue Cross is the trade name of Blue Cross of California and Anthem Blue Cross Partnership Plan is the trade name of Blue Cross of California Partnership Plan, Inc. (800) 232-2345 If you need to reach the headquarters of Anthem Blue Cross, the address is 780 1st St SE, Cedar Rapids, IA 52401-2524. For information on Anthem Blue Cross Cal MediConnect Plan and other Cal MediConnect options for your health care, call the Department of Health Care Services at 1-800-430-4263 (TTY: 711), or visit the Health Care Options website. Phoenix AZ 85002-3466, Individual Affordable Care Act (ACA) Member Premium Payment These plans are best for individuals or couples who have few doctor visits and only need or want coverage for medical emergencies. The amount you pay to your health insurance company each month for your health plan. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Once you purchase an Anthem plan, youll be covered for annual physicals and preventive care visits with providers in your network. . Anthem Blue Cross Cal MediConnect Plan (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. Phoenix Corporate Office Street Address. You can use Availity to submit and check the status of all your claims and much more. For provider questions and claims issues: Hoosier Healthwise }}Phone: 1-866-408-6132 }}Fax: 1-800-406-2803 Healthy Indiana Plan (HIP) }}Phone: 1-844-533-1995 }}Fax: 1-800-406-2803 Hoosier Care Connect }}Phone: 1-844-284-1798 }}Fax: 1-800-406-2803 Prior authorizations -- PhoneUtilization Management, Behavioral Health and Pharmacy 1-800-224-0336 (TTY 711) Flagstaff To stay covered, Medicaid members will need to take action. Copays are fixed amounts (such as $10 or $20) that you pay out of pocket for visits to in-network healthcare providers. Explore Your Options HW[#7)|D3l m{ QYjI$d-,^?. s-Z 8z=yk-g|^5~~t ^z8vq The Blue Cross name and symbol are registered marks of the Blue Cross Association. 2020-2022. Anthem Blue Cross . 833-401-1577, 2022 Elevance Health. Monday through Friday from 8:30 a.m. to 5 p.m. 3 out of 4, Deductible A catastrophic plan is a high-deductible, low monthly payment option that protects you in the event of a serious health crisis or emergency. The purpose of this communication is the solicitation of insurance. Box 105187 Atlanta, GA 30348-5187 Wyoming BCBS of Wyoming Attn: Sherry Fierro P. O. Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a structured format. If you need help understanding what's on this site or if you need information in another language, large print, braille or audio, please call 1-855-817-5785 (TTY: 711). In some cases when you visit a doctor outside your plan, you may have to do this yourself. (602) 864-2255 The protection of your privacy will be governed by the privacy policy of that site. (800) 232-2345 ext. Off-exchange Explore preventive care plans and guidelines. Box 52563 Anthem is a registered trademark of Anthem Insurance Companies, Inc. Privacy Guidance When Selecting Third-Party Apps - English, Privacy Guidance When Selecting Third-Party Apps - Spanish. That's why Anthem Blue Cross uses Availity, a secure and full-service web portal that offers a claims clearinghouse and real-time transactions at no charge to health care professionals. Anthem Provider Manual; Related . If you no longer qualify, we can connect you to the right options for you and your family. | Privacy | Legal. Complete Dental Claim Form - Anthem in a couple of moments by using the guidelines below: Find the document template you will need in the library of legal forms. If you have health coverage through your place of work, your employer may share the cost of your premium. Claims and Correspondence. Typically, your doctor or provider, especially if theyre in your plan, will submit the claim for you. 2255. This call is free. ANTHEM BLUE CROSS AND BLUE SHIELD KENTUCKY . Health insurance can be the key to supporting your health and well-being. If youre a new or expecting mom, call to learn more about getting one-on-one support and answers to your questions about keeping you and your baby healthy. Independent licensees of the Blue Cross Association. With Anthem, you have access to both on-exchange and off-exchange health insurance plans. If the service is covered by your plan, Anthem pays the claims sometimes the entire cost or a portion is paid depending on your benefits. However, if you are unable to use the Claims Routing Tool, use the current addresses listed below. 2005 - 2023 copyright of Anthem Insurance Companies, Inc. Your healthcare needs and budget are as unique as you are. We want you to understand your benefits and receive the best possible care. Members, log in to find information specific to your plan or start a Live Chat. Have questions about healthcare insurance, its costs, or special circumstances? Large Group Complete all of the required boxes (these are yellow-colored). 1-800-451-7602. You will be going to a new website, operated on behalf of the Blue Cross and Blue Shield Service Benefit Plan by a third party. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. BadgerCare Plus and Medicaid SSI benefits, Need a ride to your appointment? Check out the changes and updates to our plan in 2023. Use the link below to find your local BCBS company's website. Anthem Blue Cross and Blue Shield (Anthem) partners with Availity a free, secure website for electronically submitting claims, checking claim status, and verifying eligibility or benefits. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Llame a nuestro nmero de Servicio de Atencin al Cliente (TTY: 711). 855-641-4862 (TTY 711) www . Serving Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin. Employers can access claims forms by using Employer Forms Library. H6229_22_3001706_U CMS Accepted 12/29/2021 Page Last Updated on 01/01/2022. Not connected with or endorsed by the U.S. Government or the federal Medicare program. To learn more about your international coverage visit BCBS Global Core or contact your local BCBS company. We've made a few changes to our site. National Accounts, Posts about using health Insurance and managing your health, Collections of learning resources and links to services, For Sydney Health users connect with others and find care programs. Administrative Service Directory . Box 52047 2. Anthem Blue Cross Blue Shield P.O. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. Our Customer Care team is here to help. Call Anthem Enrollment Support Anthem is a registered trademark of Anthem Insurance Companies, Inc. Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield. (602) 864-4823 SHOP FOR INSURANCE Prospective customers can call to discuss options to purchase coverage. Rev 3/2007 Find policies outlining the basic terms for reimbursement of services covered under our members benefits plans. We'll take you, Have a question? In L.A. County, call 1-888-285-7801 (TTY 711) Simply put, a claim is what a doctor submits to Anthem so they receive payment. ET NurseLine: 24 hours a day/7 days per week Fraud Hotline: . Welcome! We use cookies on this website to give you the best experience and measure website usage. average wait 2. At this address you can find an impressive five story building with a variety of administrative offices serving patients and medical providers across Iowa. Call 1-877-687-0549 (TTY 711) If you are disabled, managing a chronic condition, or have a lower income, you may qualify for Medicaid coverage. Contact Anthem Blue Cross and Blue Shield Member Services. Preventive care includes checkups, screenings, and vaccines. Here are the differences to consider when selecting a plan: On-exchange Call our 24/7 NurseLine. Monday through Friday from 8 a.m. to 8 p.m. Medical Policies and Clinical UM Guidelines, HEDIS (The Healthcare Effectiveness Data & Information Set), Early and Periodic Screening, Diagnostic and Treatment (EPSDT), Medi-Cal Managed Care and Major Risk Medical Insurance Program Provider Manual. Do not sell or share my personal information. Courier Address: Blue Cross Blue Shield of Texas Claims Overpayments Box 14212 5505 North Cumberland Ave., Ste. Learn how to submit a claim, check status, or appeal a claim decision. Our Member Services reps are here to help with: Representatives are available Monday through Friday from 8 a.m. to 5 p.m. local time. ET. ConditionCare Program: (800) 621-2232 . 711. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. Thats why Anthem Blue Cross uses Availity, a secure and full-service web portal that offers a claims clearinghouse and real-time transactions at no charge to health care professionals. Box 105557 Blue Cross Blue Shield of Arizona Knowing the essentials of how health insurance works can help you choose the health insurance plan thats the best option for you or your family. For costs and complete details of the coverage, please contact your agent or the health plan. Log in to your member account to access your claims information. Or Mild asthma, back pain, flu-like symptoms, allergies, fever, sprains, diarrhea, eye or sinus infection, rash, urinary tract infection (UTI), sore throat, earaches, bumps, minor cuts and . (800) 752-0193 Find out if you qualify for a catastrophic coverage plan. This is not a complete list. Gold plans cover most routine healthcare costs. This the most you will pay for covered healthcare services during the coverage year. Box 61010 Virginia Beach, VA 23466 Anthem Blue Cross and Blue Shield Corrected Claims and Correspondence Department P.O. Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays). 3 out of 4. 1-855-690-7800 (TTY 711) Youll be responsible for paying any remaining portion. Anthem Blue Cross Cal MediConnect Plan (Medicare-Medicaid Plan) MyBlue offers online tools, resources and services for Blue Cross Blue Shield of Arizona Members, contracted brokers/consultants, healthcare professionals, and group benefit administrators. For example, if the allowed amount for a service is $100 and your coinsurance is 20%, you will pay $20 for that service after your deductible is met. Talk to a licensed agent: Already a member? Phoenix, AZ 85062-2924, Blue Cross Blue Shield of Arizona 3. Medi-Cal . Anthem Blue Cross and Blue Shield Member Services: Monday thru Friday, 8:00 a.m. to 8:00 p.m. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent . Instructions: 1. Because claims mailing addresses are different for different Blue Plan members, using the Claims Routing Tool is the most accurate way to determine a claims mailing address. HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA). Many plans offer virtual care visits using the Sydney Health app at no cost to you.2. Select a state for information that's relevant to you. The amount you pay each year before your plan starts to pay for covered services. www.availity.com. Virtual care visits refer to medical chats and/or video consultation, as deemed appropriate by a licensed physician. Anthem is a registered trademark of Anthem Insurance Companies, Inc. Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County. Transition Assistance: (800) 967-3015 . For questions or issues related to getting health care services, 1-855-516-2724 (TTY 1-877-627-2456) |www.marchvisioncare.com, 1-888-271-5210 (TTY 1-800-466-7566) |www.dentaquest.com, Medical Transportation Management (MTM) - Fri. 7:30 a.m. - 4:30 p.m. (BCBSAZ FEP members) The purpose of this communication is the solicitation of insurance. Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. Anthem Blue Cross is the trade name of Blue Cross of California, independent licensee of the Blue Cross Association. We can help you find a plan thats right for you, whether youre an individual who only needs emergency coverage or part of a large family with more extensive healthcare needs. Find out if you qualify. Our Smart Rewards program lets you earn rewards for completing health and wellness activities. Find claim submission guidelines, pharmacy claim instructions, and claims contact information in our provider manual. Box 61599 Virginia Beach, VA 23466 Anthem Blue Cross and Blue Shield (602) 864-4100 The Affordable Care Act (ACA) helps ensure that all Americans have access to affordable health insurance. An independent licensee of the Blue Cross and Blue Shield Association. Integrity, transparency, and a commitment to excellence inspire business operations and corporate governance at Elevance Health, all to pursue our purpose: improving the health of humanity. Download and print the Participant Submitted Claim Form . Members can submit life and disability claims at Anthem Life. You can view claims anytime from your phone by downloading the AnthemSydneySM Healthapp. (877) 475-8454 TTY: 711 Contact will be made by an insurance agent or insurance company. The Nevada Medicaid and Nevada Check Up contracted Managed Care Organizations (MCOs) are Anthem Blue Cross and Blue Shield Healthcare Solutions, Health Plan of Nevada and SilverSummit Healthplan. You also have the flexibility of choosing a video visit with a doctor or therapist on your smartphone, tablet, or computer. For costs and complete details of the coverage, please contact your agent or the health plan. Filing your claims should be simple. (602) 864-4884 Large Group Enrollment in Anthem Blue Cross Cal MediConnect Plan depends on contract renewal. TDD Individuals and Families Looking for Dental Insurance, Individuals Looking for Medicare Insurance, Finding a Contracted Healthcare Professional or Facility, Monthly Premium and Policy Change Requests, Clearinghouse/Electronic Claims Submission, Online Bill Pay/ General Billing Question, - Blue Cross Blue Shield of Arizona Advantage.
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