Earn 2X Pals Rewards points at Petco when you use Petco Pay! Overall, I found the experience to be frustrating and time-consuming. I was extremely disappointed with my experience with Petco and would not recommend this shop to anyone. 54 Photos 1.7K Diversity + Add a Review Petco Employee Reviews about "dog training" Updated Dec 4, 2021 Search Reviews Clear All Full-time, Part-time English Filter Found 175 of over 6K reviews Sort Popular Popular Most Recent Highest Rating Lowest Rating 3.0 43 % Recommend to a Friend 47 % Approve of CEO Ron Coughlin Submit a complaint and get your issue resolved. However, I would definitely recommend that people find another supplier for their pet's medication. Corporate may sick animal that has waited over a month to, customer service - puppy training classes, rude worker and needs to maintain animals - fish, petco 102 liberty square hurricane wv [protected]. The latest review was 4 days ago. This will surely increase the credibility of your complaint. Others have expressed frustration with the customer service, citing long wait times and unhelpful staff. Additional exclusions may apply and will be noted on the Product Detail page and/or Shopping Cart. Petco: Complaints, Customer Claims, Free Resolution Services, Page 18 871 Interviews 1.3K Benefits 54 Photos 1.7K Diversity + Add a Review Petco Reviews Updated Jul 21, 2023 Filter by Topic Remote Work Work Life Balance Management Compensation Coworkers Career Development Benefits Workplace Culture Senior Leadership Diversity & Inclusion Covid 19 Search Reviews Search Reviews Filter by Job Title Clear All Petco Reviews: What Is It Like to Work At Petco? | Glassdoor I got a puppy in April and came to buy treats for her. Petco Pet Insurance | Compare Pet Insurance Rates in One Place Service 3.7. I will be returning my products and will not recommend this store to anyone. 19. 15 reviews. I even had the original order number and the order number of the incorrect delivery, but they still didn't believe me. They told me that their system showed that the dog food had been delivered and that I was lying about receiving cat litter instead. enviando un correo electrnico a Petco Employee Benefits. envie um e-mail para Ci los inconvenientes que esto te pueda causar. I can't logon to my account neither to unsubscribe nor to delete my account. Click here for all terms and conditions. Please help us protect Glassdoor by verifying that you're a Petco: Complaints, Customer Claims, Free Resolution Services Petco.com in its sole discretion may refuse to redeem any Promotion Code that it believes in good faith to be fraudulently or improperly obtained. In order to qualify for the 20% off your order of $60+ buy online and pickup in-store discount, you must choose the "I'll Pick It Up" option, choose your store and add to your Shopping Cart. Petco has the career for you. I don't think I can commit to a regular delivery order when there is a chance that I might receive the wrong items. 3.1 Culture Sort by Helpfulness Rating Date Found 6,410 reviews matching the search See all 6,704 reviews animal pet dog grooming store groomers groomer reptile Good place to work depending on management Guest Experience Specialist (Current Employee) - Easton, PA - May 5, 2023 Indeed Featured review I have been a Petco customer for over 15 years. Promotion Code cannot be redistributed or used in combination with any other offer or online promotion code. I hope that they will take steps to improve their practices and make things right with their customers in the future. I spend $150 per month on dog food and they Wow! Subtotal refers to the amount of order before taxes and shipping. Petco.com Prescription Service Review: Buyer Beware! I had previously purchased heartguard medication from Smith and Foster, which has since been acquired by Petco. Despite this, I still registered for the program. Overall, Petco seems to be struggling to meet the expectations of its customers, and many are left feeling disappointed and dissatisfied with their experience. So I gotta tell ya, I ordered my dog's arthritis meds from Petco.com cuz the price was way cheaper than what the vet was chargin'. However, after waiting for that time, I still hadn't received the medication. The sales guy asked me about the size of my tank and informed me that I could only have one plecko and it would have to be a small one. questo messaggio, invia un'email all'indirizzo After seeing the picture, they finally agreed to issue a refund or have the correct order shipped via UPS. This order will only arrive one day earlier than the original order, but at least it's something. 07/01/2023 Complaint Type: Problems with Product/Service Status: Resolved On July 1, 2023, I went on to Petco.com to order a bag of dog food. 2 3% 1 97% See all 31 reviews About Petco Petco sells anything you need for your dog, cat, bird, reptile or other small pet. Als u dit bericht blijft zien, stuur dan een e-mail Vetco clinics cannot treat sick pets. Their web pages have no information how to unsubscribe or delete an account. Pet Insurance plans are underwritten by United States Fire Insurance Company. My dog has a pancreatic enzyme deficiency, so it's important that I get the medication on time. Many have complained about the poor quality of products, with some claiming that items purchased from the store have caused harm to their pets. About Petco - About How much do Petco employees Hourly make in the United States? 2023 Petco Animal Supplies, Inc. All rights reserved. This whole process has been a real waste of my time and I just had to let the world know. I then asked who was in charge of her, but she continued to say that she owned the place. to let us know you're having trouble. $(function(){ More information available at checkout. LIFE RENAISSANCE- NEW CONCEPT - Prices & Condominium Reviews Items that are being shipped do not qualify for the promotion. Was told so many bags of food would get one free. Search reviews. The qualifying subtotal excludes any Repeat Delivery orders or One-Time delivery orders. Thus it was over the 30 day policy. // Forces popover to close when the user clicks anywhere on the page Advantage and K9 Advantix are registered trademarks of Bayer. However, I was disappointed to find out that the delivery status in my account read "Attempt - Lock Out / No Access," and the delivery date had been changed to the following day. I can't neither unsubscribe nor logon my account, Associate being rude and not doing her job, I HAVE NO PROBLEMS WITH OTHER ASSOCIATES HER RESPONSE SHOULD HAVE BEEN DIFFERENT AND TRIED TO GET SOMEONE TO HELP OR SHE SHOULDNT BE WORKING IN A FIELD WHERE SHE HAS TO DEAL WITH PEOPLE RESPONSE APOLOGY COMPENSATION, - Order card charges incorrect - money has been stolen from me, - Same day free delivery false advertising. Petco's False Advertising and Poor Customer Service: My Frustrating Experience, Petco's Live Fish Disappointment: Poor Quality and Customer Service, Disappointing Experience with Petco's Online Ordering and Delivery Services, Poor Customer Service and Limited Fish Selection at Petco in Teterboro, NJ, Unreliable Shipping and Customer Service for Pet Medication from Fosters & Smith/Petco, Unacceptable Behavior from Petco Manager in Morgantown, WV: Screaming at Autistic Child for Touching Dog Food, Petco's Vital Care Program is a Scam: My Terrible Experience Trying to Cancel, Petco's Online Ordering Process Needs Improvement: A Frustrating Experience with Customer Service and Delivery, Petco's Online Pharmacy Products: A Frustrating and Disappointing Experience. Subtotal refers to amount of order before taxes and shipping. ein Mensch und keine Maschine sind. This was really frustrating, because my dog was getting sick without the medication. However, I later discovered that the change had not actually been made, and I had to repeat the process multiple times before it was finally corrected. Petco is a company that I would not recommend to anyone. Our services are for preventive care only. Unfortunately, the response I received was less than helpful. I would like to warn everyone that its just a discount, not free, so you dont end up as completely blindsided and left feeling as undervalued as a customer as I did today. In California PetCoach, LLC does business as PetCoach Insurance Solutions Agency (CA License No. As his mother, I felt it was my responsibility to stand up for him. 15 reviews of Petco "Very rude employees. I HAVE NO PROBLEMS WITH OTHER ASSOCIATES HER RESPONSE SHOULD HAVE BEEN DIFFERENT AND TRIED TO GET SOMEONE TO HELP OR SHE SHOULDNT BE WORKING IN A FIELD WHERE SHE HAS TO DEAL WITH PEOPLE RESPONSE APOLOGY COMPENSATION. Promotion Code does not apply to international orders. 108. To make matters worse, the checkout page specifically said that I was getting free shipping, along with a discount of $12.24. Do not use K9 Advantix II on cats. I will therefore be taking my business elsewhere from now on, even if it means paying more money for the product I want. and pet owners? I've been into fish-keeping for a long time now, since the 90's. #4 of 5 hotels in Illkirch-Graffenstaden. I selected standard shipping, which was supposed to take 4-5 business days. The claims in Jeff. On petco.com we'll match the online advertised price for these key competitors: chewy.com, petsmart.com, walmart.com, target.com, amazon.com, and jet.com. If we are all so stupid go somewhere elseplease! They said a box wasn't checked on the app. This past two weeks we ordered $114.00 on fish on line, with excellent survival. 2020 Petco Animal Supplies, Inc. All rights reserved. However, there was a note inside the package stating that the second part of my order would be delivered at a later time. This is based on your default shipping address. Please enable Cookies and reload the page. pressinquiries@petco.com This fund provides financial assistance to employees experiencing hardship. 5% off all subsequent orders. Complaints for Petco Animal Supplies Inc - Better Business Bureau The discount is valid only for existing Repeat Delivery subscribers. To add insult to injury, their customer service chat feature was almost impossible to use, thanks to a white background and white font that made it hard to see what I was typing. Petco will also donate $25 to the Petco Partner Assistance Fund. I'm a Petco employeetrying to reach HR? - Legal Answers - Avvo Shipping to Alaska, Hawaii, Puerto Rico, the Virgin Islands or P.O. It is not the money that annoys me but the sheer lack of understanding and customer satisfaction in the situation. The promotion and discount will automatically be added to your qualifying subtotal. The date is 6/25/2023 it happened between 12:00 p.M. And 1:00 p.M. By signing up, you consent to receive updates, special offers, program communications and other information via email from Petco. I asked to speak with the manager, but she said that she was the manager. Account [protected] email [protected]@live.com, Desired outcome: I asked to speak to the manager to explain how that could be. If the "I'll Pick It Up" option is not available, it is not available in stores. Read 1,041 Petco Reviews & Complaints | ConsumerAffairs Petco had promised me free shipping, and then reneged on that promise without any explanation. Give your customers what you say you will at the time they are in the store! But thats not what a free bag of food is. Maximum discount amount is $50. Whether I return to your store again will be determined by your future actions. Products, schedules, discounts, and rates may vary and are subject to change. Maximum discount amount is $20. The salesman in the picture told him something, and he left and came back 10 minutes later. However, the customer service representative told me that they couldn't look up my order and that DoorDash was responsible for the delivery. When the delivery date arrived, I stayed at home all day, eagerly awaiting my package. para informarnos de que tienes problemas. If you want reliable service, shipping delivery as promised, and good health for your pet, then you should avoid Fosters & Smith/Petco for your pet's medication. I know how to properly care for my fish, and I take pride in caring for them. Items shipping directly from third parties may take longer to arrive. Cashier called for manager who said Sorry but our cameras cant see the parking lot in front of the store. ; and applicable taxes. Petco: Complaints, Customer Claims, Free Resolution Services, Page 17 Management to review the camera footage and provide me with the license plate of hit and run driver directly in front of your store. So buyer beware, folks! 5 stars. However, she responded by saying that it was her store and that she could yell at anyone she wanted.
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