Travel agents at the airport can help with the process, but it cannot be completed on the spot. Is there any transit hotel in the airport? Renaissance Hong Kong Harbour View Hotel. To facilitate the screening process, it is recommended that LAG form medication amounts under 100ml be placed in a 1-litre transparent re-sealable plastic bag, with other liquids. (HONG KONG, 23 March 2020) - With support from the Government, the Airport Authority (AA) today launched a new round of HK$1 billion relief package for the airport community in view of the continuing impact brought by the COVID-19 outbreak. Transportation LIMOUSINE SERVICE A limousine service is available upon request. Attach the baggage tag to your checked luggage and proceed to the self-service bag drop machines. A wide range of retail shops and catering outlets are available at Hong Kong International Airport to suit all tastes. . Powder formula is not classified as LAGs and the restriction does not apply. Get indulged in this one-stop, airport-based online shopping platform. service charge? It is acceptable as long as the plastic bag is transparent, re-sealable and no larger than 1-litre capacity. However, if such passengers are taking United State or Australian bound flights or have to transfer to another flight at the next port of call, they should check with their airlines on the requirements for carriage of liquid purchases. Visit Website. Click here for details. Airport Authority Hong Kong. Such bags are readily available at supermarkets and household product stores in Hong Kong. For details, please clickhere. Onward journeys to the city centre from AsiaWorld-Expo Station take around 28 minutes. For more information: https://www.hongkongairport.com/ Tung Chung (to visit Big Buddha / Po Lin Monastery): According to Airport Authority Bylaw, except for dogs in the service of the police or the Customs and Excise Service of Hong Kong, or guide dog or assistance dogs accompanying persons with sight disability, or animals which are to travel on, or unloaded from, an aircraft, no animal is permitted inside the airport terminals. Whom should I contact for any questions about my air ticket? to the airport when I pick up or see my friends There is no limit on the number of baggage carried by passengers inside a taxi in Hong Kong. 1. Storage rate and other details can be found here. A meet and assist service is available for passengers at a reasonable charge. Passengers are allowed to take sufficient amount for the flight. In-train Wi-Fi Service, Complimentary In-train Power Charging Service in Designated Cars, Airport Express Service Guide (PDF leaflet). Take the train to Hong Kong Station, and take a five-minute taxi ride to the Grand Hyatt. HKG is big enough to offer something for just about every palate and budget when it comes to dining and libations. It is accessible within 15 minutes by car and 30 minutes by public bus from the central business district. Protect and lock your bags as you would sleeping elsewhere in public. China? Keep abreast with HKIA's latest developments. Tickets can be purchased from automated machines or at the Airport Express customer service desks. You can find more details at the Customs and Excise Department website. Passengers may check in and collect baggage tags at the station's smart check-in kiosk at least 90 minutes to 24 hours prior to their flight departure time. Premium Economy counter: Aisle C Chek Lap Kok is home to a number of quick Asian takeaway places as well as international chains like Burger King. What are the transfer/ transit procedures at Hong Kong International Airport? Beyond that, you should pack in your hold baggage. It is the duty of the security screening officers to ensure that the Hong Kong aviation security requirements are met and that all passengers are as secure as possible. The Airport Express train travels between the airport and central Hong Kong in 24 minutes, departing daily in 10 12 minute intervals from 5:54AM 12:48AM. Search all airport information at your fingertips. The service is arranged by airlines or their handling agents. +852 280-28888. 1. There are currently no important alerts. Airport? You may pick up your arriving friends and relatives in arrival halls. For more information on Europes Schengen Area, click here. Passengers are advised to contact their travel agents orairlines for flight schedule and ticket fare between Hong Kong and a particular destination. pet upon arrival at the destination? Public transportation is so abundant in Hong Kong that most travelers don't need to rent a car. Is there any specific requirement on the shape or size of the transparent re-sealable Hong Kong International Airport ( IATA: HKG, ICAO: VHHH) is a major international airport and the primary airport that serves Hong Kong, a special administrative region (SAR) of China. Rory Boland is a guidebook author and travel writer who has lived and worked in Hong Kong and London. Ensure it is fastened closed and kept separate from your hand baggage in order to facilitate security checks. Discover the options below to determine which service best suits your needs. Your accompanying baby should be present at the security screening check point. Am I eligible for the refund of Air Passenger Departure Tax? Each booking can be amended for once only and up to 1 day prior to the parking day. through the screening point? "Public Roads - Top 10 Construction Achievements of the 20th centruy." Currently, Hong Kong Airport has three parking choices: Car Parks 1, 4, 5 and SkyCity . Lantau (blue) taxis serve all of Lantau and the airport. . Passengers looking for point-to-point transport can hire alimousineto enjoy more privacy and comfort. Alternatively, you may take a taxi which offers a fast and flexible way to downtown Hong Kong. 2. What exactly are liquids, gels and aerosols (LAGs)? Hong Kong International Airport is served by a highly efficient and comprehensive transport network. All airport car parks have been converted to automated parking. liquid purchases are packed in a sealed plastic bag that is both tamper-evident and display satisfactory proof of purchase on the day(s) of the journey. All other LAGs should be re-packed into your hold bag, subject to IATA Dangerous Goods Regulation, before you check in. For a splurge, opt for a convenient taxi ride instead. The minimum connection time varies according to airlines and destinations. If you have questions that require a response, please. Storage rate and other details can be foundhere. Proceeding past the security control point without complying fully with all security requirements is liable to police arrest and criminal prosecution. Request a ride to and from HKG at the tap of a button. The ultimate aim is to provide you and your loved ones with a pleasant and seamless travel experience. Note: We recommend using the self-service facilities in Aisle C. During high volume hours, our airport service team may redirect passengers to other aisles. HKIARaCE is established in May 2014 with an aim to promote work-life balance and well-being of over 73,000 airport community staff working in Hong Kong International Airport (HKIA). On the airside, many seats and benches have no armrests which makes it easier to stretch out. All Rights Reserved. Transport between Terminals 1 and 2 is provided by a free Automated People Mover (a train with no driver, to put it more simply), which departs every few minutes. 2. Baby milk / juice / food in LAGs form is exempted from the 100ml requirement and there is no specific limitation on the amount. There are about 60 restaurants, coffee shops, and concession kiosks to choose from. Printing, Photocopying and Scanning Services. No, you don't. Free WiFi is available at Hong Kong Airport. Taxis and hotel coaches provide additional choices for passengers. Retrieved Jan. 26, 2021. Can I apply for a Mainland China visa at Hong Kong International Airport? Is there any porter, baggage storage and delivery service? For details, please visithttps://www.coronavirus.gov.hk/eng/inbound-travel.html or Government's latest announcement. The information is also shown on large format displays or TV monitors around the airport. 2. Get our travel tips Delivered to your inbox. They cost about $50 USD (although fares are not fixed, so ask ahead of time). Many freebies are included with the Express Train; free porter service; free flight check-in service if travelling from Hong Kong and Kowloon stations (available 90 minutes to 24 hours before flight departure); free shuttle service to area hotels and transportation hubs when arriving into Hong Kong and Kowloon stations. 1. To facilitate the need of COVID-19 test result for travel purpose, COVID-19 testing services for departure passengers are available at the non-restricted area of Hong Kong International Airport (HKIA). Frequency: approximately every 8 to 12 minutes. Can transfer passengers bring their liquid items purchased at the airport at their Do I need to reclaim my baggage before I take ferry from the airport to Macao? Terminal 1, Airside: Location: Cathay Pacific The Bridge Cathay Pacific The Deck Cathay Pacific The Pier Business Class Lounge Cathay Pacific The Pier First Class Lounge Cathay Pacific The Wing Business Class Lounge Cathay Pacific The Wing First Class Lounge Hong Kong Airlines VIP Lounge (Club Bauhinia) Singapore Airlines SilverKris Business Class Lounge Sky Team Lounge Thai Airways First Class Lounge Thai Airways Royal Orchid Lounge The Emirates Lounge United Global First Lounge. HKIA has won over 80 awards as the "world's best airport" in recognition of its excellence in airport management and operations. The measures in the past two rounds include rental concessions, reduction or waiver of fees, among others, providing support to various business partners such as airlines, ramp handlers, retail tenants, restaurants and franchisees. If you are on a layover in Terminal 1, you dont have to go through security as there are sleep cabins with short-term rates. No, you don't. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. For more information about their locations and service hours, please clickhere. Innocentre is located at 72 . They cost about $15 USD for a one-way ride. You can take on board all solid cosmetics and so a standard lipstick would be acceptable as would solid deodorants. point at HKIA? Be careful about staying landside. 4. The 35.3km journey between the Airport and the city takes as little as 24 minutes. Three different color-coded taxis are available: Baggage fees are charged for all luggage placed in the baggage compartment of the taxi and luggage over 140cm placed in the passenger compartment. The list of dutiable commodities and latest duty-free concessions is available on the website ofCustoms and Excise Department. Containers over 100ml with liquids and those that cannot fit into the 1-litre bag will have to be discarded at the screening check point. HKIA Commercial Building- Hong Kong International Airport, standing right next to Ground Transportation Centre, is a world-class business, conference and club facility catering to the needs of business travellers. Touchless lifts which can be operated without physical touching of the buttons, Application of antimicrobial coating to high-touch surfaces to destroy germs, bacteria and viruses, Vending machine selling personal protective equipment, including face masks, protective gowns and spray sterilisers, Shenzhen Baoan International Airport Flight Schedule, https://www.coronavirus.gov.hk/eng/inbound-travel.html. What should I do if I do not find my baggage on the carousel? To avoid inconvenience, passengers can purchase water or other drinks in shops after security and airlines do provide water during the flight. 4. If you are traveling to the city center, you must hail one of the Urban Taxis, which are red. Hong Kong International Airport Recreation and Community Engagement. Foreign travellers who plan to visit Mainland China can apply for a Mainland China Visa at the China Travel Service (Hong Kong) Limited (CTS) counter at Hong Kong International Airport. "How to travel from Hong Kong to Shenzen: Train, MTR, Ferry, Bus." While the terminals and concourses are connected by a driverless train, getting around each terminal or concourse may still require significant walking, even despite moving sidewalks. 5. 14. Is in-town check-in service available in Hong Kong? Airlines will receive full waiver for five months on parking and airbridge fees for idle passenger aircraft, and 40% reduction of passenger aircraft landing charges for four months, among other relief measures for airlines covering ramp handling, maintenance and airside vehicle-related fees. Generally passengers can take liquid items purchased at shops, located beyond the security screening check points, at HKIA onto their departing flight. In other words: Wear comfortable shoes if you plan to be on the move. One of the easiest, fastest, and cheapest ways to travel between Chek Lap Kok and the downtown area is via the Airport Express. "Facts and Figures, HKIA at a glance." 15. 2. Passenger may carry light personal hand baggage inside the passenger compartment free of charge. Please contact individual retailer for refund or exchange of goods purchased at the airport. The airport bus terminal is located outside and down the ramp to the right of the Arrivals Hall exit. Hong Kong International Airport (HKIA) has been a major international and regional aviation hub since 1998. Can I carry spare sets in my hand baggage? 5. Clickhere for the check-in aisle your airline is using. / 22.2974; 113.9344. 1. Your feedback will help us improve our website experience. Detailed visa requirements for a specific country can be found at the website ofImmigration Department. For additional comfort, passengers can pay to use one of the 24-hour airport lounges, some of which offer showers. No change to existing arrangements. For details, please visit https://www.coronavirus.gov.hk/eng/inbound-travel.html. Hong Kong Police (Lost property online report form). LAGs can be stored in any container as long as the size of such container does not exceed 100 ml. Retrieved Jan 26, 2021. Civil Aviation Department (Packing Tips for Air Passenger). HKIA Commercial Buildingis a Grade A office tower conveniently located next to the Ground Transportation Centre, with easy access to the airport express train station, bus/taxi terminals and the cross-boundary coach station. Powdered formula includes milk powder and soya milk powder for infants and children under 36 months. 5. Please also check with yourairlinesfor details. Retrieved Jan 26, 2021. If you are a First or Business Class traveller you may have access to the lounges listed below. Visa requirements for Hong Kong are available at thewebsite of Immigration Department. Read our, Your Trip to Hong Kong: The Complete Guide, Airport Code, Location, and Contact Information, Hong Kong International Airport Tips and Tidbits, https://www.hongkongairport.com/en/flights/arrivals/passenger.page. Does the airport offer any transit tours? Prior to 1998, travelers flying into Hong Kong experienced a suspenseful landing courtesy of high-rise condominiums set so close to the old Kai Tak Airport that passengers could see right into their living rooms as the plane made its approach. Then the Hong Kong International Airport, known locally as Chek Lap Kok, came along. Can I take water / drinks / foods with liquids through the security screening point Starting from 5 July 2023, in-town check-in service will resume at Hong Kong station from 6.00am to 3.00pm. Nationals of some 170 counties and territories can visit Hong Kong visa free for a period ranging from seven days to 180 days. If you are taking a connecting flight at Hong Kong International Airport, please clickhere for detailed transfer/ transit procedures. 18. Please click for more information. There's simply no need to go shopping while in the city center when you've got the kind of couture selection the Hong Kong Airport offers. Please clickherefor details. Passengers are also advised to check with theirairlinesfor transfer arrangement. we actually just slept on the floor because we were so tired and didnt have to time to look for somewhere better. If the car is parked for longer than 30 minutes, a parking fee is charged from arrival. You are also advised to check with your airlines for more details. There are thousands of charging points throughout the airport and also locations that have public-use computers, including the Internet Zone in the North Satellite Concourse. 1. Cathay City. There is a baggage storage facility on Level 5 of Terminal 1 (non-restricted area). You are advised to contact your airline in advance for animal transport arrangement. 1. What if security screening staff do not accept that the medication / baby product The rental concession will be 70% for three months from March to May, and 50% in June, as stepped-up support from the 20% fixed rental discount starting last October. You've got Gucci and Saint Laurent near Gate 5; Burberry, Herms, and Moncler near Gate 11; Furla and Michael Kors near Gate 40; and Dior, BVLGARI, Miu Miu, and more after departures. Global Exchange Terminal 1, Airside, Departures, L6 Terminal 1, Landside, after customs, L5, Arrivals. previous port of call or on board aircraft through the transfer security screening 9. A variety of promotional offers and events are now available at Hong Kong International Airport and you may click here for any update. Terminal 2 Landside: 7-Eleven (Check-in Hall, Departures 5 Mainland/Macau Transport Center) Hung Fook Tong (Arrivals, Level 3). 23. I wear disposable contact lenses. Check out the stories shared by our airport community members. This is the result of our upholding of high health and safety standards in our operations. It is located at Hong Kong International Airport, on the south side. The packages need to be sealed. 2. Does Hong Kong International Airport offer any land or sea transport to Mainland China? E-payment services (Octopus and EPS) at Customs Duty Office are available for payment of duties on tobacco and liquor. Arriving passengers can be met at the aircraft gate and helped all the way to the GTC or car parks. Games and toys are also available. Airport e-Coupons are widely accepted throughout the airport and at HKairportshop.com. The service can be procured through your airline, airline's handling agent or ALLWAYS. 10. For checked baggage, weight limitation varies according to airlines. First and Business class counters: Aisle B. The daily max for Car Park 4 is about $25 USD (or $192 in the local currency). Get indulged in this one-stop, airport-based online shopping platform. We recommend passengers arrive at the airport in good time. What are the customs requirements of Hong Kong? Do you want to make the most of your stopover or long layover by getting out of the airport to do some sightseeing? Can I check in my pet at the airline check-in counter and where should I reclaim my Explore our guide to sleeping in Hong Kong Airport or read some traveller airport reviews for more tips. Where can I get such a transparent, re-sealable plastic bag of the required size? Here, you'll find cozy recliners, charge stations, and nearby massage services. Where can I pick up my arriving friends and relatives? PARKING COMPLIMENTARY PARKING Parking Fee Free Parking Privileges i. Cross-mall Parking Privileges Present same-day receipt (s) from K11 Art Mall or K11 MUSEA to enjoy the following parking privileges at K11 Art Mall: ii.
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